Terms & Conditions

Last Updated: October 9, 2026

1. Introduction

Welcome to Intuitio. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.

In these terms, “Intuitio,” “we,” “our,” or “us” refers to the business operating this website. “You” or “your” refers to any visitor, customer, or user of our website.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use our website.

2. Products and Descriptions

Intuitio offers artistic wrapping paper, gift products, and other design-led lifestyle products.

We make reasonable efforts to ensure that product descriptions, photographs, colors, dimensions, and prices are accurate. However, colors may appear differently depending on your screen, device, or display settings.

Product images are provided for illustrative purposes. Minor variations in appearance, printing, materials, or packaging may occur where applicable.

We reserve the right to correct errors, update product descriptions, or discontinue products at any time, subject to applicable law and existing customer rights.

3. Pricing and Availability

All prices are displayed in the currency indicated on our website.

Prices, product availability, promotions, and shipping charges may change without prior notice. Any price changes will not affect an order that we have already accepted, except where required or permitted by law.

We reserve the right to correct genuine pricing errors and contact customers before proceeding with an affected order.

4. Orders and Acceptance

When you place an order, you agree that the information you provide is accurate and complete.

After submitting an order, you may receive an order confirmation email. This email confirms that we have received your order but does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including situations involving suspected fraud, payment problems, stock shortages, pricing errors, or delivery restrictions.

If we cancel an order after payment has been received, we will arrange an appropriate refund in accordance with applicable law.

5. Payments

Payments must be completed using the payment methods made available at checkout.

Orders may be processed through third-party payment providers. We do not control the independent systems or policies of those providers.

We reserve the right to delay processing an order until payment has been successfully authorized or received.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframes stated on our website or communicated to you.

Delivery times are estimates and may be affected by courier services, customs procedures, weather, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Additional delivery charges may apply if an order must be reshipped because of incorrect information supplied by the customer, where permitted by law.

Any applicable customs duties, import taxes, or other charges will be handled according to the shipping terms displayed at checkout and applicable law.

7. Returns, Exchanges, and Refunds

We want our customers to be satisfied with their purchases.

If you receive a damaged, defective, incorrect, or incomplete product, please contact us promptly with your order number and supporting photographs where appropriate.

Return, exchange, and refund requests will be reviewed according to our published return policy and applicable consumer protection laws.

Products must not be returned without following the return instructions provided by our customer support team, unless applicable law provides otherwise.

Nothing in these terms excludes or limits any mandatory consumer rights that apply to your purchase.

8. Wholesale Orders

Intuitio may offer wholesale purchasing opportunities to approved retailers, boutiques, gift shops, and other eligible businesses.

Wholesale customers may be required to submit an application and provide accurate business information before receiving wholesale pricing or purchasing privileges.

Wholesale prices, minimum order quantities, payment terms, shipping arrangements, and other conditions will be communicated through our website, product listings, quotations, or direct agreements.

Wholesale orders may be subject to separate terms agreed upon between Intuitio and the customer. If separate written terms apply, those terms will govern the relevant wholesale transaction to the extent of any inconsistency with these general terms.

Wholesale customers must not misrepresent their business information or misuse wholesale access.

9. Intellectual Property

All original artwork, product designs, photographs, graphics, logos, text, branding, and other website content owned by or licensed to Intuitio are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, publish, or commercially exploit our content without prior written permission, except where permitted by law.

Purchasing a physical product does not automatically transfer ownership of the intellectual property associated with its design or artwork.

10. Website Use

You agree to use our website lawfully and responsibly.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with website functionality or security.
  • Submit false, misleading, or fraudulent information.
  • Copy or exploit website content without authorization.
  • Introduce malicious software or harmful code.

We may restrict or suspend access where reasonably necessary to protect our website, customers, or business.

11. Third-Party Services and Links

Our website may use third-party services for payments, shipping, analytics, marketing, or other business functions.

We may also provide links to external websites. These third-party services and websites are governed by their own terms and policies.

We are not responsible for third-party websites or services to the extent permitted by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Intuitio will not be liable for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights.

13. Events Beyond Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, transport disruptions, supplier interruptions, government restrictions, or major technical failures.

We will take reasonable steps to communicate significant disruptions and minimize their impact where practical.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy for further details.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our products, business operations, website features, or legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.

16. Governing Law

These Terms & Conditions are subject to the laws applicable to the business operating Intuitio, without removing any mandatory consumer protections that apply in your country or region.

Any disputes will be handled by the courts or other dispute-resolution bodies with appropriate jurisdiction under applicable law.

17. Contact Information

If you have any questions about these Terms & Conditions, please contact us.

Business Name: Intuitio

Email: [Insert your business email address]

Website: [Insert your website URL]

Business Address: [Insert your business address, if applicable]

We will make reasonable efforts to respond to customer inquiries as promptly as possible.